Shipping policy
Shipping Policy – Loulou Night
Thank you for shopping with Loulou Night. Below you’ll find all the important information regarding our shipping process, delivery times, and fees.
1. Processing Time
All orders are processed within 1–3 business days.
Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. We’ll notify you by email if there’s a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
Region | Estimated Delivery Time |
---|---|
Egypt (local) | 2–5 business days |
Middle East | 5–10 business days |
International | 7–14 business days |
Please note that delivery times may vary depending on your location and external courier conditions.
3. Shipment Confirmation & Tracking
Once your order is shipped, you will receive a shipment confirmation email with a tracking number.
The tracking number will be active within 24 hours.
4. Customs, Duties & Taxes
Loulou Night is not responsible for any customs or taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Lost or Damaged Packages
We are not liable for lost or damaged packages after they leave our warehouse.
If your order is delayed, lost, or arrives damaged, please contact the shipping carrier directly or email us at: [your email address]
6. Incorrect Shipping Information
Customers are responsible for providing the correct shipping details. If the information is incorrect and leads to a failed delivery, additional shipping charges may apply.
7. Contact Us
If you have any questions about your order or shipping, feel free to contact us at:
📧 [maxrd08500@gmail.com]